Frequent Asked Questions

Tea & Tales Experience is designed for adult guests and youth aged 12 and older who can comfortably enjoy a seated storytelling and tea experience. Guests under 18 must be accompanied by an adult. The atmosphere is intended to be calm, reflective, and conversation-friendly.

Yes. The event space at The Haviland is accessible for guests with mobility needs. Guests requiring specific accommodations are encouraged to mention them at the time of booking so preparations can be made accordingly.

Yes. Vegetarian and gluten-free accommodations are available with advance notice, as preparations must be made carefully in advance. While menu items do not intentionally contain nuts, some products may contain traces of nuts or be prepared in shared kitchen environments. Guests with allergies or dietary sensitivities are kindly asked to inform the team during reservation.

Yes. Guests may request decaffeinated coffee and a selection of herbal or caffeine-free teas during the experience.

Yes. Oat milk, almond milk, lactose-free milk, cream, and regular milk options are available.

Tables are arranged for up to four guests to create an intimate and conversational atmosphere.

Table seating is arranged in advance to ensure a balanced guest experience. Preferences may be accommodated when possible, but specific table selection cannot be guaranteed.

Yes. The team will do its best to seat groups together when reservations are made in advance.

Tea & Tales is designed as a blend of both. Guests enjoy Victorian-inspired tea service while experiencing live storytelling inspired by the history and atmosphere of Victorian PEI.

Tea & Tales is more than a traditional tea service. It combines immersive storytelling, historic atmosphere, guided exploration, and Victorian-inspired hospitality inside one of Charlottetown’s historic homes.

The complete Tea & Tales Experience, including the guided tour, is approximately two hours long.

Yes. The guided house tour is included as part of the Tea & Tales Experience.

Absolutely. Solo guests are warmly welcomed and thoughtfully seated within the atmosphere of the experience.

There is no formal dress code. Guests are welcome to attend in elegant casual attire, and Victorian-inspired outfits are warmly encouraged.

Photography is welcome before and after the presentation and during appropriate moments, provided it remains respectful to the atmosphere and other guests.

Door tickets may occasionally be available depending on capacity, though advance booking is strongly recommended.

Full refunds are available up to 7 days before the event. Tickets are non-refundable within 7 days of the presentation, though reservations may be transferred to another guest with notice.

Yes. Public parking is available within walking distance of The Haviland in downtown Charlottetown.

The three-tier tea stand includes a selection of sweet and savoury offerings inspired by traditional Victorian tea service. Depending on the season and presentation date, guests may enjoy finger sandwiches, warm scones served with preserves and cream, pastries, cakes, and seasonal desserts.

Yes. Guests are welcome to enjoy unlimited tea or coffee service throughout the experience.