Question 1

Is there an age requirement?

Accepted Answer

Tea & Tales Experience is designed for adult guests and youth aged 12 and older who can comfortably enjoy a seated storytelling and tea experience. Guests under 18 must be accompanied by an adult. The atmosphere is intended to be calm, reflective, and conversation-friendly.

Question 2

Is the venue accessible for guests with mobility needs?

Accepted Answer

Yes. The event space at The Haviland is accessible for guests with mobility needs. Guests requiring specific accommodations are encouraged to mention them at the time of booking so preparations can be made accordingly.

Question 3

Are dietary accommodations available?

Accepted Answer

Yes. Vegetarian and gluten-free accommodations are available with advance notice, as preparations must be made carefully in advance. While menu items do not intentionally contain nuts, some products may contain traces of nuts or be prepared in shared kitchen environments. Guests with allergies or dietary sensitivities are kindly asked to inform the team during reservation.

Question 4

Will decaffeinated coffee, herbal tea, or caffeine-free options be available?

Accepted Answer

Yes. Guests may request decaffeinated coffee and a selection of herbal or caffeine-free teas during the experience.

Question 5

Are non-dairy milk options available?

Accepted Answer

Yes. Oat milk, almond milk, lactose-free milk, cream, and regular milk options are available.

Question 6

How many guests are seated at each table?

Accepted Answer

Tables are arranged for up to four guests to create an intimate and conversational atmosphere.

Question 7

Will guests be able to choose their tables?

Accepted Answer

Table seating is arranged in advance to ensure a balanced guest experience. Preferences may be accommodated when possible, but specific table selection cannot be guaranteed.

Question 8

Can larger groups sit together?

Accepted Answer

Yes. The team will do its best to seat groups together when reservations are made in advance.

Question 9

Is the experience focused more on storytelling or on the tea service?

Accepted Answer

Tea & Tales is designed as a blend of both. Guests enjoy Victorian-inspired tea service while experiencing live storytelling inspired by the history and atmosphere of Victorian PEI.

Question 10

What makes Tea & Tales different from a traditional afternoon tea?

Accepted Answer

Tea & Tales is more than a traditional tea service. It combines immersive storytelling, historic atmosphere, guided exploration, and Victorian-inspired hospitality inside one of Charlottetown’s historic homes.

Question 11

How long is the experience?

Accepted Answer

The complete Tea & Tales Experience, including the guided tour, is approximately two hours long.

Question 12

Is the guided tour included?

Accepted Answer

Yes. The guided house tour is included as part of the Tea & Tales Experience.

Question 13

May I attend on my own?

Accepted Answer

Absolutely. Solo guests are warmly welcomed and thoughtfully seated within the atmosphere of the experience.

Question 14

Is there a dress code?

Accepted Answer

There is no formal dress code. Guests are welcome to attend in elegant casual attire, and Victorian-inspired outfits are warmly encouraged.

Question 15

Is photography allowed?

Accepted Answer

Photography is welcome before and after the presentation and during appropriate moments, provided it remains respectful to the atmosphere and other guests.

Question 16

Will tickets be available at the door?

Accepted Answer

Door tickets may occasionally be available depending on capacity, though advance booking is strongly recommended.

Question 17

What is the cancellation and refund policy?

Accepted Answer

Full refunds are available up to 7 days before the event. Tickets are non-refundable within 7 days of the presentation, though reservations may be transferred to another guest with notice.

Question 18

Is parking available nearby?

Accepted Answer

Yes. Public parking is available within walking distance of The Haviland in downtown Charlottetown.

Question 19

What is included on the three-tier tea stand?

Accepted Answer

The three-tier tea stand includes a selection of sweet and savoury offerings inspired by traditional Victorian tea service. Depending on the season and presentation date, guests may enjoy finger sandwiches, warm scones served with preserves and cream, pastries, cakes, and seasonal desserts.

Question 20

Will tea and coffee service be unlimited?

Accepted Answer

Yes. Guests are welcome to enjoy unlimited tea or coffee service throughout the experience.

Frequent Asked Questions